Michael McDonald CPA ~ Sage 100 Consulting
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Support

BEGIN REMOTE SESSION
We offer many support options: phone, site visit or remote support.  With our remote assistance and your permission, we can share the viewing of your desktop and get you on your way to a solution to your Sage 100 ERP (MAS 90) issue.

How remote support works:
Step 1:  Once you are on the phone with one of our consultants, you will be directed to this web page to initiate the screen-sharing session.  
             You will complete the fields from the drop down menu and click the Continue button.
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Live Remote Screen Example
Step 2:  You will be prompted to download a small virus-free plug-in.
Step 3:  With your permission, our consultant can now view your screen and share control of your desktop.
Step 4:  You are in full control of your computer at all times.  You always have overriding control of your desktop and can end the screen-sharing session at
              any time.
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